Privacy Policy
Your privacy is important to us. This policy outlines how we collect, use, and protect your information.
= Information We Collect
Personal Information
When you use PrimeAthlete, we may collect the following types of information:
- Account Information: Name, email address, and authentication credentials
- Profile Data: User preferences, settings, and configuration choices
- Device Information: Device type, operating system, and unique identifiers
- Usage Data: App interactions, features used, and session duration
Automatically Collected Information
- IP address and geolocation data
- Browser type and version
- Pages visited and time spent
- Referral sources and navigation patterns
=� How We Use Your Information
We use the collected information for the following purposes:
Service Delivery
- Providing and maintaining our mobile building platform
- Processing your requests and transactions
- Personalizing your user experience
- Sending service-related notifications
Improvement and Analytics
- Analyzing usage patterns to improve our services
- Conducting research and development
- Testing new features and functionality
- Measuring the effectiveness of our platform
Communication
- Responding to your inquiries and support requests
- Sending important updates and security alerts
- Providing marketing communications (with your consent)
= Data Security
We take the security of your information seriously and implement industry-standard measures to protect it:
Security Measures
- Encryption: All data transmitted between your device and our servers is encrypted using SSL/TLS protocols
- Access Controls: Strict access controls and authentication mechanisms protect your data
- Regular Audits: We conduct regular security audits and vulnerability assessments
- Data Minimization: We only retain data for as long as necessary
- Secure Storage: Data is stored in secure, encrypted databases with redundant backups
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this privacy policy. When data is no longer needed, it is securely deleted or anonymized.
� Your Privacy Rights
You have the following rights regarding your personal information:
Access and Control
- Right to Access: Request a copy of the personal data we hold about you
- Right to Rectification: Correct any inaccurate or incomplete information
- Right to Erasure: Request deletion of your personal data (subject to legal obligations)
- Right to Restriction: Limit how we use your data in certain circumstances
- Right to Portability: Receive your data in a structured, commonly used format
- Right to Object: Object to processing of your data for specific purposes
Exercising Your Rights
To exercise any of these rights, please contact us using the information provided below. We will respond to your request within 30 days.
Cookies and Tracking
We use cookies and similar tracking technologies to enhance your experience:
Types of Cookies We Use
- Essential Cookies: Required for basic site functionality
- Performance Cookies: Help us understand how you use our platform
- Functional Cookies: Remember your preferences and settings
- Marketing Cookies: Track your interactions with our content (with consent)
You can control cookie preferences through your browser settings. Note that disabling certain cookies may impact functionality.
=v Children's Privacy
PrimeAthlete is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us immediately, and we will take steps to delete such information.
= Changes to This Policy
We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. When we make significant changes, we will:
- Update the "Last Updated" date at the top of this page
- Notify you via email or through our platform
- Request your consent if required by applicable law
We encourage you to review this policy periodically to stay informed about how we protect your information.
=� Contact Us
If you have any questions, concerns, or requests regarding this privacy policy or our data practices, please contact us:
Email: info@abcsoft.vn
Address: No. 51 Quan Nhan St., Nhan Chinh Ward, Thanh Xuan Dist., Hanoi City, Vietnam